Xbox and PS5 Users Facing Upgrade Issues with Yakuza 0, Kiwami & Kiwami 2

 

A growing number of players are reporting new upgrade-related problems affecting Yakuza 0, Yakuza Kiwami, and Yakuza Kiwami 2 across Xbox platforms—and in some cases, even on PlayStation 5. These issues appear to be tied to recent backend updates and entitlement checks that have disrupted access to enhanced versions or previously owned editions of the games.

Over the past week, Xbox users have taken to social media and support forums to report missing upgrade paths, incorrect license ownership statuses, and situations where the titles appear as unpurchased despite being in their libraries for years. Some players claim that the games are prompting them to repurchase digital versions, while others are unable to install them at all, even with Game Pass history or previous purchases on record.

PlayStation 5 users, though experiencing fewer incidents, have also flagged similar issues—most commonly with digital entitlements not carrying over properly between PS4 and PS5 systems. In rare cases, players have reported broken upgrade prompts or failure to access regional variants of the games.

These three titles—beloved entries in Sega’s long-running Like a Dragon franchise—are not the first to face these modern licensing headaches. Several older cross-gen and early Xbox One titles have seen temporary entitlement issues following system-level updates from both platform holders. However, the simultaneous appearance of problems across both Xbox and PlayStation has brought renewed attention to how digital ownership is tracked and verified.

Sega has not issued an official statement, but community managers have acknowledged the reports and indicated they are investigating the cause. Microsoft and Sony support teams are also directing players to restore licenses, refresh entitlements, or reinstall affected titles—solutions that have only worked inconsistently so far.

With Yakuza 0 and the Kiwami remakes considered essential entry points into the franchise, players are urging a fast resolution. The hope is that a backend fix will restore proper ownership verification and upgrade access without requiring manual intervention from thousands of affected users.

For now, fans of the series will have to wait for further updates from Sega or the platform holders as the issue continues to unfold.